Webmail login failed on cPanel

Posted: 5p in cPanel

When you get the error login failed because of invalid username and password (horde, roundcube, squirrelmail)

Here is the solution:

Check the hostname using the following command
#hostname

Server needs a FQDN hostname configured and also need to be resolvable in DNS. For example if your domain name is linuxtechme.com then hostname can be server.linuxtechme.com And you should add an entry for server.linuxtechme.com in the DNS.

You can do that in WHM as follows

Main >> Networking Setup >> Change Hostname

It will also ask you add an A record entry for it.

Now run the following commands.

#rm -f /etc/userdomains
[# /usr/local/cpanel/scripts/updateuserdomains –force

Now restart the cPanel service.

#/etc/init.d/cpanel restart

The webmail login error with cPanel should be fixed now.

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Comments
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